Just Buro Inc. (“Buro”) respects your (“Your”) privacy and is committed to protecting it
Buro does not transfer, distribute, disclose, rent or sell any of Your personal
specifically consented by You.
Buro has developed policies and procedures consistent with the Personal Information Protection and Electronic Documents Act (“PIPEDA”), and other relevant privacy laws
Buro from users of Buro’s Services (“Users”), including You. “Personal Information” is
any information in any form that identifies or can identify an individual and includes
any information provided to Buro.
Buro is responsible for the Personal Information under its possession and control. Buro
has designated a Privacy Officer to be responsible for its compliance with this Privacy
Policy and privacy legislation.
Information Buro Collects
- Personal Information that Buro collects includes, but is not limited
- Registered User Account profile information, including name, e-mail address, usernames, passwords, phone numbers, and mailing address;
- Billing and payment information, including credit card information and bank account details; Shipping and return information, including mailing address;
- Device information, including the type of mobile device to which You have downloaded Buro’s App; Geo-location information;
- Any other Personal Information that You may provide when You set-up a Registered User Account with Buro, use the Services, or when you contact Buro with questions and/or inquiries;
- Technical support records;
- Service requests and inquiries; and
- Any information that Buro collects from You that is intended to improve and personalize Buro’s Services.
b. Non-Personal Information
Buro collects non-Personal Information (“NPI”) about Users when they interact with the
Services. For instance, NPI may include, but is not limited to, browser name, type of
computer or device, and technical information about a User’s means of connecting to the
Services, such as operating system, Internet service provider utilized, and mobile
network information. See the section below entitled “How does Buro collect, use and
Please note that Personal Information does not include information that is aggregated or anonymized in such a manner that it cannot be connected to You or any of other Users. Such information by itself or together cannot be tracked to a specific individual’s Personal Information.
How does Buro use Personal Information?
- How does Buro use Personal Information?
- to provide Services to You and other Users;
- to facilitate transactions between You and other Users via the Services;
- to create and administer Your Registered User Account, including to authenticate You on log-in;
- to establish and maintain responsible commercial relations and to communicate with You in order to provide the Services. This includes, but is not limited to, communications relating to advertising, promotion, billing and payment, and Registered User Account verification;
- permit Stripe, our payment processor, to provide payment processing services;
- to respond to any correspondence You may direct to Buro;
- to understand Buro’s Users’ needs and preferences;
- to direct advertisements to You about goods and services of interest to You;
- to enforce Buro’s Terms of Service;
- to provide You with Service or administrative messages;
- to meet legal and regulatory requirements;
- to prevent, detect and mitigate illegal, fraudulent, or counterfeit activities;
- to improve the Services; and
- for any other reasonable purposes for which You may have provided Your express consent or in which Your consent can be reasonably implied.
In addition, We may use Personal Information, on an aggregated de-identified basis, for
research purposes to improve the Services. This aggregated de-identified information
does not identify any individual and therefore is considered and treated as NPI under
Buro uses NPI in an ongoing effort to better understand and serve the Users of Buro’s Services, to provide the Services and to improve the content and functionality of the Services.
For instance, Buro uses NPI to provide relevant, targeted advertising to Users of the Services, to monitor traffic, and to collect statistical data.
The NPI collected is used to monitor traffic, provide the Services, and conduct internal research on Buro’s Users’ to better understand and serve them, including Users’ size, usage patterns, demographics, interests and behaviors.
The Services may automatically receive and store certain types of NPI about Users’ use of the Services and their devices, including IP address, browser type, web pages viewed, date and time, device unique identifier, mobile network information, mobile stored information and files, and device phone number, as well as how users interact with Buro. In addition, Buro uses different types of technology to collect this information, such as log files, embedded scripts, cookies, web beacons, and pixel tags.
The Apps also may access metadata and other information associated with other files stored on Your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
their computers for record-keeping purposes and sometimes to track information about
them. Cookies help Buro accurately understand how many consumers are visiting Buro’s
Website, how often Users visit the Website, what Content Users are most interested in,
and how they prefer to interact with Content on the Website. For example, a cookie will
allow Buro to remember certain things like Your Internet Protocol (IP) address (IP
addresses are strings of numbers that identify senders and receivers of information sent
across the Internet), Your login information, the time and duration of Your visits, how
You navigated through Buro’s content and where You exited the Website. To save You the
time of re-entering Your login information every time You come back to Buro’s Website,
Buro may link information contained in a cookie to Your email address. Buro does not use
cookies to retrieve information from Your computer that Buro did not originally send in
the Buro Services in the aggregate to compile statistical reports about the activity on
the Services as well as to benchmark the Services to other third parties who also use
Google Analytics. This information is used by Buro to improve the Services and their
functionality. This data may be used to show You advertising on any Google or Google
You may disable cookies using Your browser's settings. Please consult Your browser's help function for information on how to disable cookies. Note that if You disable cookies, certain features of Buro’s Services may not function to their fullest potential.
Buro respects Your privacy and, unless otherwise required by law, Buro will not collect,
use or disclose Your Personal Information without Your prior consent. Your consent may
be expressed or implied. You may expressly give Your consent in writing, verbally or
through any electronic means. In certain circumstances, Your consent may be implied by
Your actions. For example, providing Buro Personal Information to register for Buro’s
Services is implied consent to use such information to provide You the associated
Where appropriate, Buro will generally seek consent for the use or disclosure of the
information at the time of collection. In certain circumstances, consent with respect to
use or disclosure may be sought after the information has been collected but before use
(for example, when Buro wants to use information for a purpose other than those
identified above). In obtaining consent, Buro will use reasonable efforts to ensure that
a customer is advised of the identified purposes for which Personal Information
collected will be used or disclosed.
The form of consent sought by Buro may vary, depending upon the circumstances and type of information disclosed. In determining the appropriate form of consent, Buro shall take into account the sensitivity of the Personal Information and the reasonable expectations of Buro’s Users. Buro will seek express consent when the information is likely to be considered sensitive. Implied consent will generally be appropriate where the information is less sensitive.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. In order to withdraw consent, You must provide notice to Buro in writing.
Important Information About Platform Permissions
Most mobile platforms (iOS, Android, etc.) have defined certain types of device data
that apps cannot access without Your consent. And these platforms have different
permission systems for obtaining Your consent. The iOS platform will alert You the first
time the App wants permission to access certain types of data and will let You consent
(or not consent) to that request. Android devices will notify You of the permissions
that the App seeks before you first use the App, and Your use of the App constitutes
Limiting Use, Disclosure and Retention
As noted above, Buro does not disclose Your Personal Information to third parties,
When You Lend or Borrow an item via the Services, the Lender or Borrower (as applicable) may receive Your Personal Information for item delivery and return purposes. Lenders and Borrowers are strictly prohibited from using Your information for anything other
In the event Your Personal Information is disclosed to a third party pursuant to a business transaction, Buro will ensure that it has entered into an agreement under which the collection, use and disclosure of the information is related to those purposes that relate to the transaction.
Subject to the foregoing, only Buro’s and Buro’s Affiliates’ employees with a business need to know, or whose duties reasonably so require, are granted access to Personal Information about Buro’s Users. All such employees will be required as a condition of employment to contractually respect the confidentiality of Buro’s Users’ Personal Information.
Buro will retain Personal Information for only as long as required to fulfill the identified purposes or as required by law. Personal Information that is no longer required to fulfill the identified purposes will be destroyed, erased or made anonymous according to the guidelines and procedures established by Buro.
Buro will disclose Personal Information without Your knowledge or consent if Buro receives an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of Your Personal Information. If Buro receives a written request from a police officer or other law enforcement agency with authority to request access to Your Personal Information in the course of an actual or potential investigation into a breach of a law, Buro’s policy is to provide the requested information.
Storage Outside of Canada
Your Personal Information will not be used or stored by Buro or Buro’s service providers
outside of Canada. Buro requires that Buro’s service providers safeguard Your Personal
Children and Minors
Buro’s Services are not directed to children under the age of 18 years. Buro will not
knowingly collect Personal Information about a child under the age of 18. Buro does not
allow minors (persons who are under the age of majority in their place of residence) to
create accounts, or lent or rent any items via the Services. without such minors having
the express consent of their guardian or parents.
Links to Other Services
You may be able to access third-party websites and services through links available on
Any links are provided for Your convenience. Buro does not have any control over those
third-party websites or services and Buro does not provide any guarantee that the
privacy practices of the hosts of those websites or services meet Buro’s standards. Your
use of such third-party websites or services is at Your own risk and will be governed by
not transmit Personal Information using those websites or services without reading the
privacy policies governing those websites and services.
You may create links between Buro’s Services and social media online services. If You do so, Buro may be able to publish updates about Buro’s Services to Your social media service accounts through the links that You establish. You may terminate those links at any time by modifying Your social network account.
How can I Access my Personal Information?
Upon request, Buro will provide You information regarding the existence, use and
disclosure of Your Personal Information and You will be given access to that
information. Buro will respond to an application for individual access to Personal
Information within a reasonable time and at minimal or no cost to the individual. You
may challenge the accuracy and completeness of the information and have it amended as
NOTE: In certain circumstances, Buro may not be able to provide access to all of Your Personal Information that it holds. Exceptions may include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons, or information that is subject to solicitor-client or litigation privilege. Buro will provide the reasons for denying access upon request.
Buro protects Your Personal Information by security safeguards appropriate to the
sensitivity of the information. Buro will protect Personal Information against loss or
theft, as well as unauthorized access, disclosure, copying, use, or modification.
- Buro’s methods of protection include:
- Physical measures, such as filing cabinets which are kept locked when not in use and restricted access, both to Buro's place of business in general and to internal offices as well;
- Organization measures, such as security clearances and limited access on a need to know basis; and
- Technological measures, such as the use of passwords, firewalls and encryption.
Inquiries; Challenging Compliance
An individual will be able to make inquiries and/or address a challenge concerning
The Privacy Officer will respond to all such inquiries or complaints within 14 business days of receipt. The Privacy Officer will make reasonable efforts to resolve all such complaints within 30 days of receipt of the initial complaint. If Buro finds a complaint to be justified, it will take appropriate measures, including, if necessary, amending its policies and procedures.
For more information, please contact Buro’s Privacy Office as follows:
sole discretion without prior notice. Any such amendment(s) will be posted on Buro’s
Services and will be effective as of the date of posting.